What is aeo and geo and what does it involve?

Answer engine optimization and generative engine optimization make expertise easier for search and AI systems to understand, retrieve and attribute. The work starts with the same fundamentals as strong SEO: crawlable pages, clear entities, useful first-hand information, sound internal linking and accessible content. TechSteps improves the quality and machine-readability of your source material. No agency can guarantee an AI system will cite a specific page.

What this solves

The problem underneath the request.

A genuinely new channel has appeared, and around it a large amount of nonsense. AI systems increasingly answer questions directly, sometimes citing sources, and a market of vendors has emerged selling techniques to get cited. Most of what is sold as an AI optimization hack is either ordinary SEO with a new label or invented.

What is actually true is less dramatic and more useful. These systems retrieve from crawlable web content. They favour material that is specific, attributable and clearly structured. They struggle with pages that hide content behind JavaScript, bury the answer, or say nothing a hundred other pages have not already said.

So the work is real, and it is mostly about being genuinely worth citing and easy to parse. That does overlap heavily with good SEO, and the parts that differ are worth doing deliberately.

Who this is for

  • Businesses whose category is increasingly answered directly in search
  • Companies with genuine expertise that is poorly structured on their site
  • Organizations who noticed AI referral traffic and want to understand it
  • Teams who have been pitched AI visibility services and want a straight assessment
  • Businesses where being the cited source has real commercial value

When people call us

Situations that usually start this conversation.

If more than one of these sounds familiar, the underlying cause is often a single issue rather than several separate ones.

  • 01 Informational traffic is declining while brand awareness is not
  • 02 You see referrals from AI products in analytics
  • 03 Competitors are being cited in AI answers and you are not
  • 04 You have been sold, or pitched, an AI visibility package and want a second opinion
  • 05 Your expertise is real and your site does not demonstrate it clearly
  • 06 You need a defensible position on how AI crawlers may use your content

Technical scope

What the work actually covers.

Not every engagement includes all of this. The scope is agreed in writing before we start, and anything excluded is named rather than left ambiguous.

Entity clarity

  • A maintained facts page as a single authoritative reference
  • Consistent name, location and contact details across every property
  • Organization structured data matching what is visible
  • Author identity and credentials where content is expertise-led
  • Disambiguation from similarly named organizations

Answer structure

  • A concise direct answer near the top of important pages
  • Question-shaped headings reflecting what people actually ask
  • Self-contained sections that make sense when extracted
  • Definitions with stated boundaries and limits
  • Publication and update dates where currency matters

Source quality

  • First-hand information that cannot be found elsewhere
  • Original diagrams, measurements and configuration examples
  • Citation of primary sources, separated from your own observation
  • Explicit statements of limitation and uncertainty
  • Removal or consolidation of thin pages that dilute the site

Access and measurement

  • Crawlable HTML that does not depend on JavaScript execution
  • A documented, deliberate crawler policy distinguishing retrieval from training
  • Referral tracking from AI products where it is visible
  • Manual monitoring of citation for a defined query set
  • Honest reporting of what cannot be measured

How we approach it

The order matters more than the checklist.

  1. 01

    Fix the fundamentals first

    Crawlability, rendering, structure and internal linking. A page an AI system cannot retrieve cannot be cited, and this is where most of the real gap sits.

  2. 02

    Make the entity unambiguous

    A single maintained facts page, consistent details everywhere, and structured data that matches. These systems have to establish who you are before they can rely on you.

  3. 03

    Put the answer near the top

    A direct forty to ninety word answer to the page's primary question. This helps readers who are skimming and systems extracting, which is the same thing for different audiences.

  4. 04

    Add what only you know

    Original evidence is the actual differentiator. A page summarizing publicly available information has no reason to be cited over the source it summarized.

  5. 05

    Decide the crawler policy deliberately

    Retrieval crawlers and training crawlers are separate decisions. We document both rather than leaving it to a default nobody chose.

  6. 06

    Measure what is measurable, admit the rest

    Referral traffic and branded search growth are observable. Citation frequency across systems largely is not. We report the limits rather than inventing a score.

What goes wrong

How this work fails when it is done badly.

These are the patterns we see most often when we are called in to fix someone else's work, or our own from earlier in our careers.

  • Treating llms.txt as a ranking requirement

    It is an optional convention some systems may use. Google stated in June 2026 that it is not a requirement for AI visibility in Search. Publishing one is harmless; being sold one as the solution is not.

  • Guaranteed AI citation

    Nobody controls which sources a model cites, and the systems change frequently. Any guarantee is either a misunderstanding or a lie.

  • Mass-generated content aimed at answer engines

    Volume without original information. These systems are specifically built to select sources worth citing, and a hundred derivative pages give them nothing to choose.

  • Blocking retrieval crawlers by accident

    A blanket rule intended for training crawlers also blocks retrieval bots, so the site cannot be cited at all. The two need separate, deliberate decisions.

  • Inventing a GEO score

    A number with no stated methodology, reported monthly. It measures nothing and exists to justify a retainer.

What each side brings

What we need from you

  • Access to the site and its content
  • Subject matter expertise, since original information has to come from you
  • A decision on the training crawler policy
  • Accurate company facts for the entity reference
  • Realistic expectations about what can be measured

What you get

  • Technical fixes to crawlability and rendering
  • A maintained company facts page and consistent entity data
  • Direct answer blocks and question-shaped structure on key pages
  • Content improvements adding first-hand evidence and cited sources
  • A documented crawler policy covering retrieval and training separately
  • A measurement approach with its limitations stated plainly

Where we stop

  • We cannot guarantee inclusion or citation in any AI answer. No agency controls which sources these systems select.
  • Citation measurement is genuinely limited. Manual monitoring of a defined query set is possible; comprehensive tracking is not, and anyone claiming otherwise should be asked for their methodology.
  • This work does not substitute for having something worth citing. If the site contains only what is already published elsewhere, structure will not fix that.

Questions we actually get asked

Straight answers.

Is AEO or GEO different from SEO?

Mostly it is the same work with different emphasis. Crawlable content, clear structure, genuine expertise and consistent entity information serve both. What differs is the weight on direct answers, self-contained sections, explicit sourcing and being distinctly worth citing rather than merely ranking. Treat anyone presenting it as a wholly separate discipline with caution.

Do we need an llms.txt file?

It is optional. Some systems may use it as a navigational convenience. Google stated in June 2026 that it is not a requirement for AI visibility in Google Search. We are happy to add one, and we will not describe it as a ranking factor, because it is not.

Should we block AI crawlers?

That is two decisions, not one. Retrieval crawlers fetch pages to answer a user query and can cite you. Training crawlers collect data to train models and will not. Most businesses want to allow retrieval and may or may not want to allow training. Blocking both means you cannot be cited at all, which is usually not what people intend.

How do we know if this is working?

Partly through referral traffic from AI products where it appears in analytics, and through branded search growth, which often rises when people encounter you in an answer and then search for you. Beyond that, manual checking of a defined query set. Comprehensive citation tracking is not currently possible and we will not pretend otherwise.

Can you guarantee we appear in ChatGPT or similar?

No, and neither can anyone else. We can make your expertise clearer, better sourced, more crawlable and more genuinely worth citing. Which sources a given system selects for a given query is not under any agency's control, and the honest version of this service says so up front.

Review AI Search Visibility.

Describe the system and what is going wrong with it. A short technical conversation is usually enough for us to tell you whether this is the right work and roughly what it involves.